There are two basic types of licenses: named and floating. Named licenses are assigned to a specific user and can only be used by that user. License assignment can be done one of several ways. Assigned licenses can be automatically assigned when a user logs in, when the user record is created, or admins can assign the licenses directly. Floating licenses are available for any number of users to access the system, but the number of concurrent users under this license type is equal to the number of floating licenses.
Requesting and managing licenses is an important part of administrative maintenance for a KB.
Click here to read more about licenses and how to assign and manage the licenses in your KB.