I’m looking for a way to quickly create a link to (view only) a Task or ticket (and potentially from other records) that doesn’t involve generating an email from the record. Is there a way to do this that I have missed? If not, would this be a reasonable basis for an enhancement request?
Hyperlinks to resources in Agiloft can be created using the syntax described at https://wiki.agiloft.com/display/PROD/Hyperlink+Syntax
So to view a ticket for example, you would create a link using the following syntax
Yes, you may encrypt the parameters through Setup -> Access -> Automatic Login hotlinks.