We are experiencing what seems to be a new issue. I was wondering if anyone else is seeing the same thing.
When a floating license user logs in the system is not automatically logging them off. We have tried to set the timeout to 20 minutes however, their “Time since last activity” constantly updates. It’s as if Agiloft is registering either browser usage as a whole and not the individual tab or overall computer usage.
Agiloft support seems to indicate that this will be fixed in a future update, in a few weeks. However, this seems to be like something that should be addressed sooner as it’s making the system much more cumbersome to use.