Many customers have appreciated the simplicity and functionality of Agiloft’s out of the box business process applications.
Few organizations appreciate the flexibility of Agiloft’s platform and the resourcefulness of our professional services team more than the creative organizations who have implemented Agiloft in non-standard ways.
A few years ago, I implemented an injury and investigative reporting system for a customer that was already using Agiloft for asset management. By partnering with the company’s IT department to design, build, test, and document the application, I was able to help them solve an import problem: executing a digital transformation of the organization’s inefficient paper-based process for reporting incidents, and increasing the organization’s capacity for handling and even preventing them.
The company, an automotive manufacturer, placed most of its employees at specific locations, and assigned them to specific departments. When those employees had accidents on the job, corporate and legal safety regulations required onsite workers to alert the department supervisor their location, who started the process of gathering information about the accident, and worked with the appropriate parties to prescribe corrective actions.
Collecting, organizing, sharing, and preserving the details of each incident required collaboration across multiple departments and locations. If an employee was injured, the organization tracked the status and location of treatment as it was being provided; collected employee and witness statements; and compiled investigation reports.
An increasing volume of year-end occupational safety reporting regulations meant that department supervisors and human resource officers spent an excess of time chasing paper trails, and less time engaging in more productive work, such as developing and implementing corrective actions.
The core business requirements were to:
- Centralize the system for use across all locations
- Provide access to employees and enable them to report incidents on behalf of others
- Remind owners of corrective actions via automated emails
- Protect confidentiality
- Ensure compliance with federal OSHA reporting requirements
- Capture employee and witness statements
- Fulfill corrective actions
- Run internal reports indexed by department, employee, and location
- Output highly formatted OSHA Compliance Forms
We’d love to hear about any interesting implementation experiences you can share!